Refund Policy
for Leads Hour LLC
At Leads Hour, we are committed to providing exceptional lead generation and sales optimization services to help your business grow. Our success is measured by the value we deliver to your business. However, we understand that there may be circumstances where our services may not meet your expectations. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.
Eligibility for Refunds
Refunds will be considered under the following conditions:
- Non-Delivery of Services: If Leads Hour fails to deliver the agreed-upon number of leads or services as outlined in the service agreement.
- Invalid or Low-Quality Leads: If a significant number of leads provided are proven to be invalid or do not meet the criteria specified in the agreement.
- Service Cancellation by Leads Hour: If we are unable to continue providing services due to unforeseen circumstances.
Exclusions from Refunds
Refunds will not be issued under the following circumstances:
- Dissatisfaction due to factors outside our control, such as lack of follow-up on leads by the client.
- A request for a refund made after the service delivery has been completed and acknowledged by the client.
- Issues arising from inaccurate or incomplete information provided by the client during onboarding.
- Leads that are deemed unqualified due to subjective preferences or changes in your requirements after service initiation.
Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Email us at [Insert Email Address] with your refund request. Include your name, business name, contact details, service agreement details, and a clear explanation of your refund request.
- Review Period: Once your request is received, our team will review the case within 7-10 business days.
- Resolution: We will notify you of the decision regarding your refund request via email. If approved, refunds will be processed within 14 business days of approval.
Refund Methods
Approved refunds will be issued through the same payment method used for the initial transaction. If this is not possible, alternative arrangements will be discussed with the client.
No-Risk Trial or Guarantees (if applicable)
If Leads Hour offers a trial period or performance guarantee, refund terms will be explicitly outlined in the specific agreement for those services.
Modifications to Policy
Leads Hour reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.
Contact Us
If you have any questions about this Refund Policy or require further assistance, please contact our support team at:
- Email: contact@leadshour.com
- Phone: 2154684578
We value your trust and partnership and strive to resolve any issues promptly and fairly.
